Shipping Information
Shipping Method
We ship all orders using Royal Mail UK Tracked & Secure service. A tracking number will be provided via email once your order has been dispatched.
Processing & Delivery Time
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Please allow 3–5 working days for order processing.
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Once dispatched, UK delivery typically takes up to 5 working days (Monday to Friday, excluding public holidays).
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International delivery times vary by destination, usually 7–14 working days.
Order Cut-Off Time
Orders placed after 2:00 PM (UK time) may be processed the next working day.
Tracking Your Order
Once your order has shipped, you’ll receive a tracking link by email. You can also check tracking details in your Nine Mile Babies account (if registered).
Additional Charges
EU & International Orders
Orders shipped outside the UK may be subject to VAT, import duties, and local taxes. These charges must be paid by the recipient and are not included in your order total at checkout.
Free Shipping Promotions
Special free shipping promotions are available within the UK only.
International orders are not eligible and will incur standard shipping fees based on destination and order weight.
Delivery Delays
During peak periods (such as holidays, sales events, or postal strikes), delivery times may be longer than usual. We appreciate your patience and understanding.
Need Help?
If your parcel hasn’t arrived within the expected timeframe, please contact us at hello@ninemilebabies.com, and we’ll be happy to assist.