FAQs

If you have any queries, we recommend checking our list of frequently asked questions (FAQs) first. If you are unable to find the answer you're looking for, please feel free to send us a message, and we will do our best to assist you.

 

Your order will be packed and shipped by our team, located in London, UK.

Absolutely! All of our shipping options come with tracking information. Once your order ships from our warehouse, you will receive a confirmation of dispatch, including a tracking link, to the email address you entered when ordering. nearly every country in the world.

Currently, we ship to the UK and Europe and will be adding more destinations soon.

We accept credit and debit card payments from Visa, Mastercard, American Express, and we also welcome payments via PayPal.  accept payments in many currencies, depending on what payment provider (also known as third party payment processors or payment gateways) you use.

We accept returns within 14 days of receipt for orders that arrive damaged/faulty. Returned item(s) must be unused in the same condition as delivered.